Privacy Policy
1. Controller
The controller within the meaning of Art. 4 (7) GDPR is:
Best in Town GbR, Luxemburger Str. 152, 50937 Köln, Germany.
Email: support@best-in-town.org
2. Data we collect
- Account data: name, email, city, profile photo (optional), date of birth.
- Match data: opponents, scores, ranking history, achievements.
- Device data: device model, OS version, app version, language, crash logs.
- Optional location: approximate city — only with your consent, for matchmaking.
- Web data: server logs (IP, timestamp, user agent) for security and stability.
3. Purposes & legal basis
- Providing the Service and your account — Art. 6 (1)(b) GDPR (contract).
- Operating the ranking, match history, challenges — Art. 6 (1)(b).
- Stability and security via crash reports and logs — Art. 6 (1)(f) (legitimate interest).
- Transactional emails — Art. 6 (1)(b); product updates with consent — Art. 6 (1)(a).
- Optional analytics & marketing cookies — only with your consent under Art. 6 (1)(a) / § 25 TTDSG.
4. Cookies & consent
Our website uses cookies and similar technologies. Strictly necessary cookies (session, security, consent state) are loaded automatically as they are required for the site to function. Any non-essential cookies — for example analytics — are only set after you actively consent through our cookie banner. You can change your choice at any time via the "Cookie settings" link in the footer.
5. Sharing & processors
We do not sell your data. We rely on service providers (hosting, app stores, push delivery, crash reporting) who act as processors under Art. 28 GDPR contracts. Where data is transferred outside the EU/EEA, we use Standard Contractual Clauses or equivalent safeguards.
6. Retention
We keep account data while your account exists. Deleted accounts are removed within 30 days, except where retention is required by law (e.g. tax records up to 10 years).
7. Your rights
- Access (Art. 15 GDPR)
- Rectification (Art. 16)
- Erasure (Art. 17)
- Restriction of processing (Art. 18)
- Objection (Art. 21)
- Data portability (Art. 20)
- Withdraw consent at any time (Art. 7 (3))
- Lodge a complaint with a supervisory authority (Art. 77)
Reach us at support@best-in-town.org to exercise any of these rights.
8. Updates
We may update this Privacy Policy. The current version is always available here, with the date of the last update at the top.